bigbox huddersfield
MEMBERSHIP INFO.
Please find below some useful information to hopefully make sure you get the absolute most from your membership.
KEY INFO FOR MEMBERS
Member’s Wristbands and Inductions
Before using the club you will need your members wristband which operates all the doors and is your locker key – this is available from our team in club. You will also need to have completed your induction, bookable on the app, or signed the induction waiver. Any questions please contact our membership team on membership@bigboxclub.co.uk
Teen inductions
Teen inductions can be booked on the app. Any questions please contact our membership team on membership@bigboxclub.co.uk
Classes
All classes can be booked on the app up to 8 days prior. Any questions please contact our studio team on classes@bigboxclub.co.uk
Bouldering Wall
Climbing wall inductions will be available from Monday 8th and will be available to book on the app from Thursday 11th January.
Got further questions?
If you have any other enquires regarding our membership signup please email membership@bigboxclub.co.uk
THE MEMBER AREA
The member area is your secure, personal access to our membership system which allows you to book classes and see your membership history. This is probably the best way to book classes and manage your membership.
Every member should have had an email explaining how to access this area, however, we have had some reports of people not receiving this email, especially those who joined us early. If this is the case, you can pop into the club and one of our team will resolve this for you or you can follow the step by step guide below:
ACCESSING THE MEMBER AREA
Access the Member Area login screen and click Login
Enter your email address (the one you used when you created your membership)
When you get to the password screen click forgot your password
You will then receive an email. Please click on set password and follow the instructions. Once you have reset your password you will then be able to login and book classes
THE TECHNOGYM APP
The App is provided by Technogym, our main kit supplier, and allows you to log into some of our equipment, manage training programs and help keep track of your fitness, along with many other benefits. It is a great tool and will help you achieve your goals. However, we are having a few challenges with linking this to your individual memberships and as a result allowing you to book classes through this. If you are having issues we would please ask that you book classes through the Member Area and when you come into club speak to one of our team who will help to set this up for you.